Frequently asked questions

Quick answers about creating, printing, and recovering your card.

What do I get when I pay?

A high-resolution PNG of your card, plus print-ready PDFs in three formats: 5×7 photo print, folded A4 invitation, and US Letter / A4 poster. The download link is emailed to you and stays valid for 24 hours.

How long does generation take?

Most cards finish in 30–60 seconds. The preview blurs in as the image is drawn, then sharpens once it's done. You can regenerate as many times as you want — previews are always free.

What paper should I print on?

For 5×7 prints, any glossy photo paper or a photo lab works great. For the folded A4 invitation, use 200–300 gsm matte or smooth white cardstock. For posters, satin photo paper at A4 or US Letter.

Will my child's photo be stored?

No. Your photo is sent once to generate the card, then immediately discarded. We never log, save, or train on it.

The face doesn't look quite right — what now?

Try regenerating with a clearer, front-facing photo with good lighting. Cropping tightly to the face also helps. Previews are free, so iterate until it feels right before you pay.

What if I lose my download link?

You can recover any past purchase by entering your email on the recovery page.

Can I use this for adults or pets?

Yes — the templates work for any age and pets too. Just enter the appropriate name and number.

Do you ship physical cards?

Not right now. You print at home or any local print shop. We may add print-and-ship later.

Still stuck? Contact us.